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jolli1 [7]
3 years ago
8

When a customer service manger works to diffuse a situation with an irate customer, which of mintzberg's roles is he/she taking

on? liaison disturbance handler negotiator resource allocator leader
Business
1 answer:
Mrac [35]3 years ago
3 0
He/she is handling a handler negotiattor
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Mamma's Diner was a small restaurant that was a popular hangout for many Bedford College students, but because of the owner's in
mamaluj [8]

Answer: Utilitarianism

Explanation:

Utilitarianism can he defined a moral theory that supports actions that boost overall pleasure or happiness and rebuff actions that lead to harm or unhappiness. A utilitarian philosophy aims to make the society a better place.

The maxim of utilitarianism is that a considerable amount of good should go to a considerable amount of people. Utilitarianism seeks to maximize well-being and happiness. Mama Diner's restaurant was closed because the principle of utilitarianism was not followed because handicapped students couldn't make use of bathroom stalls.

For example, if there is a new disease that kills people instantly when the affected person coughs around other people, the government might be forced to kill the person in order to save others.

8 0
4 years ago
The Playa Company has the following information in its records. Certain data have been intentionally omitted ($ in thousands). R
Zinaida [17]

Answer:

Explanation:

using the following formulars

Net purchase = (Gross Purchase) - (purchase return) - (purchase discount) + freight-in

Beginning inventory + Net purchases = cost of goods available for sales

Cost of goods sold = cost of goods available for sale - ending inventory

for 2013 we have that

beginning inventory = cost of goods available for sale - net purchases

Net purchases = 630 - 24  - 18 + 13 = 601

2013, beginning inventory = 876- 601 = 275

Ending inventory = 876 - 627 = 249

2014,

Begning inventory = closing inventory of 2013 = 249

Cost of goods available for sale = 621  + 225 = 846

Net purchase  -Cost of goods available for sale - beginning inventory = 846   - 249 = 597

Gross purchase = 597 + 15 + 30 - 32 = 610

2015

Cost of good sold = 800 - 216 = 784

Net purchase = 800 - 225 = 575

purchase discount = 585 -575 - 14 + 16 = 12

4 0
3 years ago
Master Corp. issued 8%, $80,000 bonds on February 1, 2020. The bonds pay interest semiannually each July 31 and January 31 and w
Archy [21]

Answer:

Master Corp.

a. Journal Entries:

1. Feb. 1, 2020:

Debit Cash $85,685

Credit 8% Bonds Payable $80,000

Credit Bonds Premium $5,685

To record the issuance of bonds at premium.

2. July 31, 2020:

Debit Interest Expense $2,999

Debit Bonds Premium $201

Credit Cash $3,200

To record the first payment of interest on the bonds and amortization of premium.

December 31, 2020:

Debit Interest Expense $2,493

Debit Bonds Premium $174

Credit Interest Payable $2,667

To accrue interest expense and bonds payable.

4. January 31, 2021:

Debit Interest Expense $499

Debit Bonds Premium $34

Debit Interest Payable $2,667

Credit Cash $3,200

To record the payment of interest.

b. Balance Sheet as of December 31, 2020:

Liabilities:

Bonds Payable $80,000

Bonds Premium $5,310 ($5,685 - 201 - 174)

Income Statement for the year ended December 31, 2020:

Interest Expense $5,492

c. The total cost of financing the bonds for full term is $58,315.04.

d. The total cost of financing is $58,315.04

e. Interest expense would have remained the same.

f. The interest expense would have remained the same as it is not dependent on the premium amortization method used.

Explanation:

a) Data and Calculations:

February 1, 2020:

Face value of issued bonds = $80,000

Price of issued bonds =          $85,685

Premium on bonds =                $5,685

N (# of periods)  20

I/Y (Interest per year)  8

PMT (Periodic Payment) = $ 3,200  

Results:

PV = $85,684.96

Sum of all periodic payments = $64,000.00

Total Interest $58,315.04

July 31, 2020:

Cash payment =   $3,200 ($80,000 * 4%)

Interest Expense    2,999 ($85,685 * 3.5%)

Premium amortized $201

December 31, 2020:

Interest Payable =   $2,667 ($80,000 * 4% * 5/6)

Interest expense = $2,493

Premium amortized   $174

January 31, 2021:

Interest Expense $499

Bonds Premium $34

Interest Payable $2,667

5 0
3 years ago
Your company has spent $290,000 on research to develop a new computer game. The firm is planning to spend $49,000 on a machine t
Maslowich

Answer:

$132,745.82

Explanation:

required investment = $290,000 + $49,000 + $5,900 + $59,000 =  $403,900

depreciable amount = $49,000 + $5,900 = $54,900

Research and development costs are expensed, they cannot be capitalized. Increase in net working capital cannot be capitalized either.

MACRS depreciation expense for year 1 under 8 year class life = 14.29%

depreciation expense year 1 = $54,900 x 14.29% = $7,845.21

net cash flow year 1 = [($390,000 - $190,000 - $7,845.21) x (1 - 35%)] + $7,845.21 = ($192,154.79 x 0.65) + $7,845.21 = $124,900.61 + $7,845.21 = $132,745.82

5 0
3 years ago
The following information is available to reconcile Branch Company’s book balance of cash with its bank statement cash balance a
Rasek [7]

Answer:

<u>Bank Reconciliation Statement as of July 31, 2017</u>

Balance at Bank as per cash book (up to date)     $35,480

Add Unpresented Cheques :            

No. 3031                                                                      $1,570

No. 3065                                                                        $561

No. 3069                                                                     $2,338

Less Lodgements not yet credited                          ($10,132)

Balance as per Bank Statement                               $29,817

Explanation:

Step 1 Bring the Cash Book (Bank Balance ) up to date

Debit :

Balance as at July 31                                             $25,699

Note Payable                                                           $9,000

Evan Shaw                                                                   $805

Totals                                                                      $35,504

Credit:

Check No. 3056 Understated                                     $10

Bank service charge                                                     $14

Balance (Up to date)                                             $35,480

Totals                                                                      $35,504

Step 2 Prepare a  bank reconciliation for this company

<u>Bank Reconciliation Statement as of July 31, 2017</u>

Balance at Bank as per cash book (up to date)     $35,480

Add Unpresented Cheques :            

No. 3031                                                                      $1,570

No. 3065                                                                        $561

No. 3069                                                                     $2,338

Less Lodgements not yet credited                          ($10,132)

Balance as per Bank Statement                               $29,817

4 0
4 years ago
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