TRUE. Transformational leaders tend to have personalities that are more extraverted, agreeable, and proactive than nontransformational leaders.
Answer:
I think it's make decisions
Explanation:
"CRM is a set of methods that companies use to <em>understand </em>customers. These methods <em>make decisions</em> regarding the selected customer segments"
Answer: rational decision making
Explanation: In simple words, rational decision making refer to the framework under which an individual or entity makes rational calculation before choosing one decision among different alternatives. Usually the decision made directly affects their personal objectives.
In the given case, Nicholas did not fire the employee directly and took rational steps to make sure that no unfair decision making happens.
Hence from the above we can conclude that the correct option is A.
Answer:
False
Explanation:
Service system: A setting where customer and CSR interacts, and interacting with the customer and providing them a solution is a service.
- And it is not difficult to even maintain high customer contact, all you need is a focus and will.