Cost shifting is defined as the process where using of excess revenues from one set of services or patients to subsidize other services or patient groups.
Answer: Option C
<u>Explanation:</u>
The main process where a health institute or a hospital gives service to the patient and if the patient is charged more than that of what is noted on the bill than the following process is called as Cost Shifting. And this situation is occurred with the patient who have health insurance.
The correct answer would be D - conquest of Asia Minor by the Seljuk Turks.
At the time of the First Crusade and before it, the Seljuk turks and other smallers fractions were causing havoc and distress among different populations. Eventually they also started causing distress and killing innocent christians (and conquering different lands in Asia Minor) in larger numbers which eventually led (among other things) to the First Crusade.