Question

Jeff was recently hired as a flight attendant. He is expected to use both mind and body to becheerful on the job. Jeff's flight attendant job requires .emotional labor

Answer 1

Answer: The person must be able to regulate their emotions to do a good job.

Explanation:

The flight attendant job is one that requires great physical and mental effort. In the physical aspect, the person must be prepared to withstand long hours of flight, problems falling asleep, standing to serve the crew of the plane and various activities that involve physical effort, and this is accompanied by mental work.

The mental work that must be done by a person who works as a flight attendant is very large. It must constantly deal with a large number of people with different cultures, which means that things are not always going to go as expected. First of all, the flight attendant must maintain a cordial attitude and remain calm, since if some uncomfortable situation is to blame it is usually on the part of the flight attendant even if she is not guilty.

A person exercising the flight attendant profession may feel a day in a bad mood and will have to put this aside and try to give a good face to fulfill their duties on the plane. It is important that their expressions and their way of behaving towards others be as friendly as possible.

Exercising a function where you have great contact with people can often create great tensions because, due to human differences, there may be a time when incompatibility occurs and conflicts exist, the flight attendant cannot let them reach these levels since its function focuses on keeping passengers as comfortable as possible while they are flying.