Answer:
The probability that a student arriving at the ATM will have to wait is 67%.
Step-by-step explanation:
This can be solved using the queueing theory models.
We have a mean rate of arrival of:

We have a service rate of:

The probability that a student arriving at the ATM will have to wait is equal to 1 minus the probability of having 0 students in the ATM (idle ATM).
Then, the probability that a student arriving at the ATM will have to wait is equal to the utilization rate of the ATM.
The last can be calculated as:

Then, the probability that a student arriving at the ATM will have to wait is 67%.