Answer: You want direct email spam is what you dont want.
Explanation: Generally, consumers must sign up to receive direct e-mailings and the recipient of the e-mail to opt-out of future mailings. Spam is unsolicited, uninvited, and often it is impossible to opt-out of spam.
Based on the scenario being described within the question it can be said that this individual has a Coverage E - Additional Living Expense. This is an insurance coverage that covers the home-owner with compensation when they they are not able to live in their house due to an loss or a claim which is insured. Such as damage due to fire, like in this scenario which made the house uninhabitable.
