1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
nlexa [21]
3 years ago
7

Rita, a salesperson in a textile manufacturing company, makes a sales pitch to a representative of a garment manufacturing compa

ny. During the sales presentation, Rita shows the representative a few samples of the new fabric that Rita's company recently introduced in the market. The representative, however, expresses concern that her customers may not be keen on wearing clothes made of those fabrics. Rita responds to this by saying "I can certainly understand your apprehensions. Mark, from a company similar to yours, had the same concerns initially. However, we recently received feedback from him, and he says that his customers love the clothes made from the new fabric." In this case, Rita uses the _____ method to handle sales resistance.
Business
1 answer:
torisob [31]3 years ago
5 0

Answer: The options are given below:

A. forestalling

B. direct denial

C. translation

D. coming to that

E. feel, felt, found

The correct option is E.

Explanation: The feel, felt, found method is a strategy that is age-tested and has been proven to persuade customers gently into a new way of thinking about a particular product or service.

There are three separate but essential parts to the feel, felt, found method, they are;

- Feel, which is basically used in the context below:

“I understand how you feel.”

Using sentences like this will let a customer know that you heard him/her and that you can relate with his or her complaints.

- Felt, which is usually used in the context below:

“Initially, other customers felt that way.”

Using words like these is basically letting the client know that their initial thought about the product or service is common, and that it is subject to change.

- Found, which can be used in the context below:

“What they discovered, however, was that after taking so and so action was that they got positive results"

This will let the client know that there is an action that should be taken to get the desired result, and this is the action you want the client to take.

This is the strategy that Rita in the question above used.

You might be interested in
Match the descriptions to economic and non-economic factors that affect a business cycle.
Sophie [7]

BANKS HAVE REDUCED INTRESTS RATES IS THE AWNSER

4 0
3 years ago
Read 2 more answers
What is the importance of the Define Phase in terms of its placement in the DMAIC method?
Gre4nikov [31]

Answer:

b. It clarifies the problem, the process and the customer of the process prior to data collection

Explanation:

DMAIC is an acronym for various phases in carrying out projects and they are Define, Measure, Analyze, Improve, Control.

The Define phase is widely known as the primary phase of DMAIC which is characterized by the project agreement, customer demands and requirements, and process operation strategy.

Hence, the importance of the Define Phase in terms of its placement in the DMAIC method is that " it clarifies the problem, the process and the customer of the process prior to data collection"

4 0
3 years ago
Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a
Ratling [72]

Answer: high work specialization

Explanation:

Job specialization is when workers have education, knowledge, and experience with regards to a particular area of expertise. It brings about efficiency at the workplace.

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, high work specialization is a source of job satisfaction.

4 0
3 years ago
Which infant formula is typically the least expensive?
Oduvanchick [21]
It would be powdered..according to my mom lol
5 0
3 years ago
Nov. 5 Purchased 850 units of product at a cost of $10 per unit. Terms of the sale are 3/10, n/60; the invoice is dated November
pickupchik [31]

Answer: Please see explanation column for answer

Explanation: A perpetual inventory system maintains inventory balances ensuring that records are continually made immediately when purchases or sale are made together with any returns which are recorded in inventory accounts.

To record purchase of merchandise

Date         Account                                    Debit       Credit

Nov 5    Merchandise Inventory         $8500

         Accounts payable                                               $8,500

To record return of merchandise purchased

Nov 7      Accounts payable                  $300

       Merchandise Inventory                                          $300

To record payment of inventory

Nov 15    Accounts payable                $8,200                      

              Cash                                                                  $7,954

          Merchandise Inventory                                         $246

Calculation =

Nov 5 - Cost of merchandise purchased =  No of units x unit price = 850 x 10 =$8500

Nov 7 - Cost of merchandise returned =  No of units returned x unt price = 30 x 10 = $300

discount received = Balance from accounts payable  x discount rate = (8,500- 300) x 3%= 8200 x 0.03=  $246

   Cash  =    Accounts payable    - Merchandise Inventory = $8200 - 246 =$7984.

4 0
3 years ago
Other questions:
  • Bernson Corporation is using a predetermined overhead rate that was based on estimated total fixed manufacturing overhead of $49
    6·1 answer
  • On June 1, 2020, Smith sold equipment to Landing Inc. in exchange for a zero-interest bearing note with a face value of $110,000
    13·1 answer
  • Better Mousetrap Inc. Better Mousetrap Inc. is a manufacturing company that sells pest control products. Recently the company la
    14·1 answer
  • New ________________ can improve economic activity provided that production costs are reduced and the economy can absorb those w
    6·1 answer
  • What's the catch with many services promoting a “free credit score?"
    6·1 answer
  • The benefits of portfolio diversification are highest when the individual securities have returns that Group of answer choices A
    9·1 answer
  • A) What do you understand by the term qualitative research?
    14·1 answer
  • Swifty Inc. and Blossom Co. have an exchange with no commercial substance. The asset given up by Swifty Inc. has a book value of
    6·1 answer
  • A company purchased a van at a cost of $42,000 and expects it can be sold for $6,000 after 120,000 miles of service. Assuming th
    12·1 answer
  • Aside from weekly dated merchandise reviews, product rotation should be completed during which tasks?
    11·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!