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nlexa [21]
3 years ago
7

Rita, a salesperson in a textile manufacturing company, makes a sales pitch to a representative of a garment manufacturing compa

ny. During the sales presentation, Rita shows the representative a few samples of the new fabric that Rita's company recently introduced in the market. The representative, however, expresses concern that her customers may not be keen on wearing clothes made of those fabrics. Rita responds to this by saying "I can certainly understand your apprehensions. Mark, from a company similar to yours, had the same concerns initially. However, we recently received feedback from him, and he says that his customers love the clothes made from the new fabric." In this case, Rita uses the _____ method to handle sales resistance.
Business
1 answer:
torisob [31]3 years ago
5 0

Answer: The options are given below:

A. forestalling

B. direct denial

C. translation

D. coming to that

E. feel, felt, found

The correct option is E.

Explanation: The feel, felt, found method is a strategy that is age-tested and has been proven to persuade customers gently into a new way of thinking about a particular product or service.

There are three separate but essential parts to the feel, felt, found method, they are;

- Feel, which is basically used in the context below:

“I understand how you feel.”

Using sentences like this will let a customer know that you heard him/her and that you can relate with his or her complaints.

- Felt, which is usually used in the context below:

“Initially, other customers felt that way.”

Using words like these is basically letting the client know that their initial thought about the product or service is common, and that it is subject to change.

- Found, which can be used in the context below:

“What they discovered, however, was that after taking so and so action was that they got positive results"

This will let the client know that there is an action that should be taken to get the desired result, and this is the action you want the client to take.

This is the strategy that Rita in the question above used.

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Consider the economies of Hermes and Gobbledigook, both of which produce gobs of goo using only tools and workers. Suppose that,
enyata [817]

Answer:

Hermes

Productivity (Gobs per worker)

2016    100

2036    120

Gobbledigook

Productivity

(Gobs per worker)

2016    80

2036    120

Initially, the number of tools per worker was higher in Hermes than in Gobbledigook. From 2016 to 2036, capital per worker rises by 4 units in each country. The 4-unit change in capital per worker causes productivity in Hermes to rise by a SMALLER  amount than productivity in Gobbledigook. This illustrates the effect OF CATCH UP which makes it POSSIBLE for countries with low output to catch up to those with higher output.

Explanation:

Hermes

Year Physical Capital Labor Force Output Productivity

(Tools per worker) (Workers) (Gobs of goo) (Gobs per worker)

2016    11    30      3,000  3,000/30=100

2036    15     30     3,600  3,600/30=120

Gobbledigook

Year Physical Capital Labor Force Output Productivity

(Tools per worker) (Workers) (Gobs of goo) (Gobs per worker)

2016   8   30   2,400 2,400/30=80

2036 12    30 3,600   3,600/30=120

Initially, the number of tools per worker was higher in Hermes than in Gobbledigook. From 2016 to 2036, capital per worker rises by 4 units in each country. The 4-unit change in capital per worker causes productivity in Hermes to rise by a SMALLER  amount than productivity in Gobbledigook. This illustrates the effect of CATCH UP which makes it POSSIBLE for countries with low output to catch up to those with higher output.

4 0
3 years ago
What is Advertising , according to the Advertising practitioners council of Nigeria ​
djverab [1.8K]

Answer:

Advertising bis the act of raising awareness big product to consumers in order to buy more from them than other costumers

5 0
2 years ago
Which of the following would NOT cause a shift in AD?
8090 [49]

Answer:

= A fall in the cost of production

Explanation:

= A fall in the cost of production= A fall in the cost of production= A fall in the cost of production

3 0
2 years ago
Excel Memory Company can sell all units of computer memory X and Y that it can produce, but it has limited production capacity.
KiRa [710]

Answer:

1. Contribution Margin per production hour

Product X = $12, Product Y = $15

2. Allocate all production capacity to product Y to generate $60,000 contribution

Explanation:

Step 1: Calculate The Contribution margin Per Production Hour

Product X,

= Contribution Margin per unit = $6

Number of Unit Produced in 1 hour= 2

Contrbution Per 1 Hour = $6 x 2 = $12

Product Y,

= Contribution Margin per unit = $5

Number of Unit Produced per  hour= 3 units

Contrbution Per  Hour = $5 x 3 = $15

Step 2: Calculate the Most Profitable Sales Mix

Option 1: Allocate all production capacity to product x

Number of Hours available = 4000 hours

Total Contribution = Contribution on hourly basis x total number of hours

Total Contribution = 12 x 4000= $48,000

Option 2: Allocate all production capacity to product Y

Number of Hours available = 4000 hours

Total Contribution = Contribution on hourly basis x total number of hours

Total Contribution = 15 x 4000= $60,000

Option 3: Allocate 40% of Capacity to Product X

Hours of total hours for product X = 40% x 4000 = 1600

Hours of toal hours for Product Y = 60% x 4000= 2400

Contribution therefore:

X= 12 x 1600= $19,200

Y= 15 x 2400= $36,000

Total Mix= $55,200

Option 4: Allocate 24% of Capacity to Product Y

Hours of total hours for product X = 76% x 4000 = 3040

Hours of toal hours for Product Y = 24% x 4000= 960

Contribution therefore:

X= 12 x 3040= $36,480

Y= 15 x 960= $14,400

Total Mix= $50,880

The Most Profitable Sales Mix is to allocate all Capacity to Product Y to generate $60,000

5 0
3 years ago
Ms. Jones wants to make 14​% nominal interest compounded quarterly on a bond investment. She has an opportunity to purchase a 12
AlladinOne [14]

Answer:

IF mrs Jones wants to make 14% on the bond this is her required return and what the ytm of the bond should be to make her want to buy the bond. Because the bond pays a coupon of 12% she will want to pay less than the face value of the bond, so that the overall return can be 14%. Whenever the coupon rate of the bond is less than the required return or ytm, the bond is sold at a discount. In order to find at what price should she buy the bond we will need a financial calculator and input the following

FV= 10,000

YTM= 3.5 ( We divide 14 by 4 to find the ytm because the bond has quarterly compounded payments)

PMT= 300 ( We find out the 12% of 10,000 and divide it by 4 because the bond has quarterly payments)

N= 48 (12 years into 4 because there will be a total of 48 quarters and 48 payments)

Put these values in a financial calculator and compute the PV

PV= 8,845

The present value of the bond is 8,845 if the required return is 14% which means she should be willing to pay $8,845 for the bond today.

Explanation:

6 0
3 years ago
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