Question

Productivity is generally more difficult to improve in the service sector than in the manufacturing sector. True False

Answer 1

Answer: True

Explanation:

Productivity is the process of measuring an organization's ability to produce a good or service. While organizations that produce goods can point to the total finished number of products as evidence. It is difficult to improve the service sector's productivity, because of the following;

1. Service industries are labor-intensive

2. Measuring and monitoring service quality are difficult

3. Most service establishments are of small size

4. Using machine technology and labor-saving devices is difficult