These contradictory descriptions can be reconciled because they capture both sides of what Hester has become because of her experiences. She is seen as pure, warm, and tender, because she has turned her life around. She is pleased to have her daughter, she helps others in the community, and people have begun to see her as a better person.
She is also seen as cold, because she has to carry the burden of holding a secret (the identity of her husband), and cannot be with the man she wants to be with.
I think it is Plain Folks. I'm not 100% on this but I do think it's plain folks.
Answer:
Description- What does it look like?
Cause and Effect- What happened?
Problem and Solution- What can be done to fix it?
Chronological Order- What steps should be taken?
Compare and Contrast- How are they different?
Its C, hope this helps!!!