What Courtney is experiencing in the question is a process called service recovery.
It refers to a paradox where a customer will think highly of a company when the company has fixed the problem that the customer is facing from its service, compared to how the customer would perceive the company when it gives a non-faulty service.
Customer retention is mainly determined by how a company resolves a problem that a customer faces due to a faulty service or product.
Answer:
The simple rate of return is 37.5%
Explanation:
Simple rate of return is the percentage of return on investment that takes the net annual return cash flow of an investment and compare with initial capital of the investment. It is calculated with this formula:
<u>Total annual return - Depreciation expense</u>
Initial capital outlay
For farmer Joe, the simple rate of return is:
<u>$20,000 + $25,000 + $30,0000 -$0</u> x 100
$200,000
= <u>$75,000</u> x 100
$200,000
= 37.5%
Depreciation expense is assumed to be zero.
"C is correct answer." Gloria's flower shop is an example of a proprietorship. "Hope it helped you!" "Have a great day!" "Thank you so much!"
Answer:
D. The auditors cannot form an opinion on the fairness of presentation of the financial statements as a whole.
Explanation:
The issue of a disclaimer of opinion normally represent that the auditor could not able to form the opinion on the fairness of the financial statements that shows the financial position and the condition of the company.
He is not able to give his opinion for the company financial statements
So, the last option would be correct
And, the rest of the options would be incorrect
