The main idea of level of processing theory is that it focuses more on having to describe a particular thing than having to explain the whole idea. It is not objectively measured but rather it likely describes the idea or information.
I am pretty sure its Pittsburgh but I'm not completely sure.
I
believe the correct answer is: standards.
At UPS, delivery standards vary according to whether a route
is urban, suburban, or rural in nature, because conditions vary in each type of
route. The standards, established by UPS, for drivers are set projections for
the number of miles driven, deliveries, and pickups, but they may vary
depending on the route.