Answer:
Total return equals earnings multiplied by the dividend payout rate.
Explanation:
Total return is calculated as appreciation of price plus dividend paid, divided by the original price of the stock.
The income gained on a stock is the increase in its value along with dividend that is paid out. This is compared to the original price (denominator) to determine how much returns is realised on the stock.
Mathematically
Returns= {(New price- Old price) + Dividend} ÷ Old price
So the statement total return equals earnings multiplied by the dividend payout rate is false
Answer:
b) Heightened global competition
Explanation:
Since in the question it is mentioned that working as a distributor of an automative part i.e. based on the Ohia diversifies its business operations in China. Also the employees and the management are working with this division and taking the classes on the chinese culture and their customs in order to feel comfortable
So this scenario represents that the global competition is on the peak
Therefore the option b is correct
The 4 P's:
Price - cost of the product
Product - the type of good being sold
Place - how the product will get to the consumer (store, internet, etc)
Promotion - what marketing activities will be used to communicate the product (advertising, sales, etc)
Answer:
Developing an action plan that identifies ways to achieve your financial goals.
Answer:
(I)
b. Use the reasons-before-refusal plan.
(II)
a. Keep the refusal respectful, sensitive, and upbeat.
b. Disclose all reasons for the refusal.
d. Provide alternatives that encourage the customer to continue business with you.
Explanation:
- In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
- In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
