Janice is late to work today. She comes in with her lab coat wrinkled and her hair a mess. She runs in with coffee and a bagel i
n her hand and sees that there is a patient waiting for her. She says, " I am so sorry to keep you waiting. Let me put this down and I'll be right with you." Which statement best describes this situation? Janice is professional because she nicely apologized to the patient.
Janice is unprofessional because she is late and her appearance is not professional.
Janice is professional because she admitted her mistake and hurried to help the patient.
Janice is unprofessional because she should have let the patient in with her.
