Answer:
Fast, informal and easy way for consumers to resolve disputes Inexpensive and no solicitors are required Unbiased and fair judgement convenient - online service high success rate approximately 75% cases settled.
The component of reflective listening that is absent from this conversation is clarifying the implicit.
Affirming contact:
Instead of necessarily signaling agreement, the purpose of affirming contact is to express attentiveness and assurance.
So "Wow" and "Yes!" in the conversation expresses attentivness and make Affirming contact.
Paraphrasing the expressed:
It clarifies to the speaker both what was heard and what the listener's thoughts and feelings were. occasionally use a follow-up question
Hence When TAMI said, "So you're saying that Ricky bought tomatoes you couldn't serve?" she was paraphrasing what was said. when he responded to ALBERTO's remarks.
Clarifying the implicit:
Any implicit messages, such as thoughts and feelings that are not fully or explicitly expressed along with their outwardly expressed message, are clarified.
Hence The conversation lacks Clarifying the implicit.
Learn more about Reflective Listening here:
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Answer:
Option (b) is correct.
Explanation:
Given that,
Total Overhead Cost = $477,000
Number of Units of Product XY = 72,000
Number of Units of Product M = 108,000
Total overhead allocated to Product XY using the current system:
= (Total Overhead Cost ÷ Number of units produced in total) × Number of Units of Product XY
= ($477,000 ÷ 180,000) × 72,000
= $2.65 × 72,000
= $190,800
Answer:
To understand the behavior and skill set of the individual
Explanation:
Understanding individual behaviour helps leaders to understand how these people can be useful in contributing to the growth of the team and organization.
It also helps leader to understand the interpersonal skills of an individual being so that there are no issues due to the behavioral aspect with in the team.
