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mestny [16]
3 years ago
11

Imagine your boss wants you to investigate ways your company might be able enhance customer satisfaction, create an attractive l

oyalty program, and reward your customers. most likely, your companys immediate goal is to ______________.
Business
1 answer:
zmey [24]3 years ago
6 0
Your company's immediate goal is to DELIGHT YOUR CUSTOMERS. Customer delight involves surprising one's customers by exceeding their expectations, thus making them to tell others about one's product. Businesses delight customers in order to increase their revenue and improve brand loyalty. 
You might be interested in
A company is considered large if it
Strike441 [17]
Known just by the logo
8 0
2 years ago
Janice always makes the first offer during salary negotiations because that number will become the starting point for any furthe
Ira Lisetskai [31]

Answer:

b. anchoring and adjustment heuristic.

Explanation:

Anchoring and adjustment heuristic is a Psychological heuristic in which a person or individual influences others by suggesting a starting point. The other person will then rely on the first information offered and an anchor is then placed. The further judgment is made around that anchor which created a bias toward interpretation of information.  

Janice also used a strategy of anchoring and adjustment bias by giving first offer of salary. This will be considered as anchor which is placed and all the other negotiations will be around that salary anchor which will be used as starting point.

8 0
3 years ago
The following data were provided by Mystery Incorporated for the year ended December 31: Cost of Goods Sold $ 159,000 Income Tax
Kryger [21]

Answer:

Income Statement is attached in the pictures.

Explanation:

5 0
3 years ago
On January 2, year 1, Lava, Inc. purchased a patent for a new consumer product for $90,000. At the time of purchase, the patent
Archy [21]

Answer:

The amount Lava should charge against income during year 4 is $63,000.

Explanation:

Since amortization is assumed to be recorded at the end of each year, this can be calculated as follows:

Annual amortization expense = Cost of the patent  / Patent's estimated useful life = $90,000 / 10 = $9,000

Amortization expense recorded prior to year 4 = Annual amortization expense * 3 years =  $9,000 * 3 = $27,000

Unamortized cost of patent charge against income during year 4 = Cost of the patent - Amortization expense recorded prior to year 4 = $90,000 - $27,000 = $63,000

Therefore, the amount Lava should charge against income during year 4 is $63,000.

4 0
3 years ago
Two mutually exclusive projects have 3-year lives and a required rate of return of 10.5 percent. Project A costs $75,000 and has
Norma-Jean [14]

Answer:

Both projects should be rejected

Explanation:

The internal rate of return is the discount rate that equates the after tax cash flows from an investment to the amount invested.

IRR can be calculated using a financial calculator:

For project A,

Cash flow in year zero = $75,000

Cash flow in year one = $18,500

Cash flow in year two = $42,900

Cash flow in year three = $28,600

IRR = 9.12%

For project B,

Cash flow in year zero = $-72,000

Cash flow in year one = $22,000

Cash flow in year two = $38,000

Cash flow in year three = $26,500

IRR = 9.48%

The decision rule on if to invest or not is if IRR > r

For both investments IRR is less than rate of return

9.12% < 10.50%

9.48% < 10.50%

To find the IRR using a financial calacutor:

1. Input the cash flow values by pressing the CF button. After inputting the value, press enter and the arrow facing a downward direction.

2. After inputting all the cash flows, press the IRR button, and the compute button.

I hope my answer helps you

8 0
3 years ago
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