Question

GlobalCo formed a task force consisting of eight employees from four culturally diverse countries who have not previously met. The task force must work closely together for a month to solve a troublesome customer problem. These employees have similar technical training, but they have different religious beliefs, different languages, and different standards of living. If these employees experience conflict, this conflict might be caused by:

Answer 1

Question options:

a. task interdependence.b. differentiation.c. communication problems.d. all of these factors.e. differentiation and communication problems, but not taskinterdependence

Answer:

D. all of these factors.

Explanation:

all the factors listed above may cause conflict among members of the task force. Members of the task force are all interdependent on the other and as a result may find one or the other lacking in some way which could be a source of conflict. Differentiation in the form of cultural diversity could also bring conflict as one individual's culture may come into play and clash with the others. Lastly communication gaps could also be a common source of conflict.