Answer:
Listen, listen, and listen. ...
Who you are talking to matters. ...
Body language matters. ...
Check your message before you hit send. ...
Be brief, yet specific. ...
Write things down. ...
Sometimes it's better to pick up the phone. ...
Think before you speak.
Those symptoms are just common signs of stress. Being too busy or thinking too much in problems can contribute to having those symptoms, which is why it's important to take some breaks.
Have a nice day! :)<span />