A delivery gap is,
a. the difference between a firm's service standards and the actual service it provides
- Mabel <3
Leading,Controlling/Measuring Evaluating and Correcting. ,Planning,and Organizing
Answer: True
Explanation:
Hybrid cars use both electricity and gasoline motors and engines. The concept behind this is that the electricity gives the car better acceleration and the gasoline then maintains it.
Developed countries tax gasoline due to its emissions but don't really tax electricity. On realizing this, designers recognized that they could combine both gasoline and electricity to create hybrids that would decrease the cost of taxation of using gasoline.
Answer:
c. The array of forces attaching people to their jobs.
Explanation:
Job embeddedness is a study of employee retention. It focuses on all the forces and factors that retain an employee on the job. The theory identifies critical elements that determine a connection between an employee and their job.
These elements are Fit, Links and Sacrifice.
Fit is how the employee perceives their own compatibility with the job. Links are the number of connections the employee has in the working community. Sacrifice is the loss of potential benefits, in monetary terms or psychological, when the connections with the social community are broken.
Hope that helps.