Question

Carol is in charge of a meeting to decide what the company should do about the new sales people who don't know how to follow-up with former clients. Which stage of the organizational development process is Carol participating in?

Answer 1

Answer:

The correct answer is: intervention.

Explanation:

The organization development process involves spotting improvement areas of a company so new and existing strategies can be implemented to solve those issues. The organization development process involves five (8) stages: entry signals, purpose, assessment, action plan, intervention, evaluation, adoption, and separation.

In the intervention stage, after the action plan has been outlined, managers implement the series of steps that lead to solving the problematic situation once it has been identified and if new minor issues arise, they are in charge of adjusting the strategy not to affect or delay the plan implementation process.