If my friend wants to drop the class because he’s a little disappointed with his low performance in the first exam in a class, I would tell him that he can do it better and get better grades in future tests.
Explanation:
We always have the ability to improve and learn from our mistakes and if it is just the first exam, there will be more opportunities to do it better. With dedication and perseverance everything can be achieved, even if the subjects and topics are difficult.
Intangible in conflict resolution occurs when an active search for alternative paths or creative solutions to enlarge the amount, type, or use of the resources.
It is a form of back-up plan of the territory in case the negotiation fail or partially favorable.