I'm confused, could you reword, I would love to help
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The type of negative business message that this statement conveys is B. apologizing for a mistake.
<h3>What is a Business Message?</h3>
This refers to the correspondence or communication that occurs between people in a business dealing.
Hence, we can see that from the given message, there is a negative message that talks about a business mistake that involves the omission of a product, and option B best show this.
Read more about business messages here:
brainly.com/question/26199974
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Because the reader can pick out details to think about how the author made this hard to think about and just use other context clues like Contrast and Contridiction