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Ivanshal [37]
3 years ago
8

Professor Frei suggests there are five distinct forms of customer-introduced variability including __________ in which some cust

omers are capable of performing many service tasks themselves, while others require substantial hand-holding.
Business
1 answer:
stellarik [79]3 years ago
8 0

Answer:

request variability

Explanation:

Professor Frei suggests there are five distinct forms of customer-introduced variability including <u>request variability</u> in which some customers are capable of performing many service tasks themselves, while others require substantial hand-holding.

Variability includes requests made by customers, the arrival of customers, etc.

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