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boyakko [2]
2 years ago
14

Which of the following did management at Zappos do to reduce the level of formalization in their organization?

Business
1 answer:
melamori03 [73]2 years ago
6 0

Answer:

A. They avoided asking their customer service reps in call centres to follow a detailed script.

Explanation:

Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.

For the customers perspective, we have:

As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.

Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.

Final Answer:

Option A

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​Rachel's Beach Shoppe charges tourists to use their credit cards to purchase merchandise at the vacation store. On​ Monday, Rac
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$1,479

Explanation:

For computing the total deposit, first we have to determine the bank charges which is shown below:

= Merchandise sold × bank charges rate

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5 0
3 years ago
Each of the following are types of__________allocation methods:
storchak [24]

Answer:

Each of the following are types of Overheads allocation methods.

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When determining the cost of a cost object these overheads are apportioned to departments they pass through for processing  or the actual job using an allocation method.

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3 years ago
Benefits of setting objectives for a company
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Answer:

Help them evaluate the business' growth

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When they set objectives, they can look at it later on and check if they had reached their goal. So they can see how far they've reached as a business.

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An agenda is needed to conduct a purposeful meeting.
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What do you need answered here?
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