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boyakko [2]
3 years ago
14

Which of the following did management at Zappos do to reduce the level of formalization in their organization?

Business
1 answer:
melamori03 [73]3 years ago
6 0

Answer:

A. They avoided asking their customer service reps in call centres to follow a detailed script.

Explanation:

Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.

For the customers perspective, we have:

As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.

Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.

Final Answer:

Option A

You might be interested in
What are the three riches nations in the world​
Rus_ich [418]

Answer:

1. Qatar

2. Macao SAR

3. Luxembourg

Explanation:

The 3 wealthiest countries in the world according to GDP (PPP) is Qatar - $134,623, Macao SAR - $122,201 and  Luxembourg - $108,813

5 0
3 years ago
Economic Ordering Quantity (EOQ). The Gentry Garden Center sells 100,000 bags of lawn fertilizer annually. The optimal safety st
GalinKa [24]

Answer:

1. Annual demand ( D) = 100,000 bags

Ordering cost per order (Co) = $15

Holding cost per item per annum (H) = 15% x  $2 = $0.30

EOQ = √<u>2DCo</u>

                H

EOQ = √<u>2 x 100,000 x $15</u>

                  0.30

EOQ = 3,162 units

2. Maximum inventory

   = Safety stock + EOQ

   = 1,500 + 3,162

   = 4,662 units

3. Average inventory

   = EOQ/2

   = <u>3,162</u>

         2

   = 1,581 units

4. Number of order

   = <u>Annual demand</u>

            EOQ

   = <u>100,000</u>

        3,162

  = 32 times

       

Explanation:

EOQ is the square root of 2 multiplied by annual demand and ordering cost per order divided by  holding cost per item per annum.

Maximum inventory is the aggregate of safety stock and EOQ.

Average inventory is economic order quantity divided by 2

Number of order is the ratio of annual demand to economic order quantity.

3 0
3 years ago
marks corporation has two operating departments, drilling and grinding, and an office. the three categories of office expenses a
Scorpion4ik [409]

The correct answer is $35750

The amount of depreciation that should be allocated to drilling for the current period is $35750

<h3>How does depreciation work?</h3>

Depreciation is the process of subtracting the entire cost of an expensive item you purchased for your company. However, you write off portions of it over time rather than completing it altogether in one tax year. Depreciating assets gives you more control over your budget because you may schedule how much money is written off annually.

<h3>How much depreciation should be devoted to drilling throughout the current time frame?</h3>

Office costs: Salaries are $30,000, depreciation is $20,000, and advertising is $40,000. The total number of employees for drilling and grinding is 2500.

The overall net sales for drilling are 375 000, for grinding they are 450 000.

Drilling costs are 75,000, grinding costs are 125,000, and overall costs are 200000.

then,

Salaries: $30,000×\frac{1000}{2500}=$12,000

Depreciation: $20,000×\frac{75000}{200000}=$7,500

Advertising: $40,000×\frac{325000}{800000} =$16,250

Total $35,750

To know more about depreciation work visit:

brainly.com/question/14864259

#SPJ4

question options are wrong the correct question is:

marks corporation has two operating departments, drilling and grinding, and an office. the three categories of office expenses are allocated to the two operating departments using different allocation bases. the following information is available for the current period: office expenses total allocation base salaries $ 30,000 number of employees depreciation 20,000 cost of goods sold advertising 40,000 percentage of total sales department number of employees sales cost of goods sold drilling 1,000 $ 325,000 $ 75,000 grinding 1,500 475,000 125,000 total 2,500 $ 800,000 $ 200,000 the amount of depreciation that should be allocated to drilling for the current period is: multiple choice $25,000. $12,500. $7,500. $20,000. $35750. this is a correct option.

8 0
2 years ago
Xcel chpter 8 phil is shopping for an annuity that guarantees he cannot outlive the benefits. which of these benefit options wou
N76 [4]
The answer to this question is <span>Guaranteed lifetime withdrawal benefits
in the </span><span>Guaranteed lifetime withdrawal benefits the rider will be allowed to withdraw of invested amount without waiting for the benefir will be annuitized. This type of benefit options will be perfect for people who believe they wouldn't live long enough to see the benefit is fully annuitized. (in most cases, they have previous health concern)</span>
7 0
3 years ago
To finance some manufacturing tools it needs for the next 3 years, waldrop corporation is considering a leasing arrangement. the
KATRIN_1 [288]
"The answer is $106".

After tax cost of debt               6%
Dep per year                          1600
Tax sav from dep                   640
cost of owning       0               1
interest                                  -480
tax saving                               192
maintence                                 -240
maintenece saving                     96
Depn tax saving                          640
loan repay
net cash cost                              208
PV cost of owning (6%)             -3474
cost of leasing
lease payment                           -2100
Tax savings from lease                840
net cash cost                           -1260
PV cost lease 6%                     -3368
PV cost own - Pv cost lease       106
3 0
3 years ago
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