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3 years ago

Which of the following did management at Zappos do to reduce the level of formalization in their organization?

Business

1 answer:

melamori03 [73]3 years ago

6 0

Answer:

A. They avoided asking their customer service reps in call centres to follow a detailed script.

Explanation:

Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.

For the customers perspective, we have:

As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.

Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.

Final Answer:

Option A

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If 7000 dollars is invested in a bank account at an interest rate of 7 per cent per year, Find the amount in the bank after 14 y

Harlamova29_29 [7]

Answer:

1. Interest compounded annually = $18,049.74

2. Interest compounded quarterly = $18,493.77

3. Interest compounded Monthly = $18,598.16

4. Interest compounded continuously = $18,651.19

Explanation:

First let me state the formula for compound interest:

The future value of a certain amount which is compounded is the total amount (Principal + interest) on the amount of money, after compound interests have been applied, and this is shown below:

FV = PV $(1+\frac{r}{n} )^{n*t}$

where:

FV = Future value

PV = Present value = $7,000

r = interest rate in decimal = 0.07

n = number of compounding periods per year

t = compounding period in years = 14

For interests compounded continuously, the Future value is given as:

FV = PV × $e^{r*t}$

where

$e$ is a mathematical constant which is = 2.7183

Now to calculate each on the compounding periods one after the other:

1. Interest compounded annually:

here n (number of compounding periods annually) = 1

Therefore,

FV = 7,000 × $(1+\frac{0.07}{1})^{14}$

FV = 7,000 × $1.07^{14}$ = $18,049.74

2. Interest compounded quarterly:

here, n = 3 ( there are 4 quarters in a year)

FV = 7,000 × $(1+\frac{0.07}{4} )^{4*14}$

FV = 7,000 × $1.0175^{56}$ = $18,493.77

3. Interest compounded Monthly:

here n = 12 ( 12 months in a year)

FV = 7,000 × $(1+\frac{0.07}{12} )^{12*14}$

FV = 7,000 × $1.005833^{168}$ = $18,598.16

4. Interests compounded continuously:

FV = PV × $e^{0.07 * 14}$

FV = 7,000 × 2.66446 = $18,651.19

3 0

3 years ago

Which of these is a critical interaction in the hotel industry?

AveGali [126]

Answer: B
hope this helps :)

7 0

3 years ago

Suppose that the production of a good generates a negative impact upon third parties. If the market does NOT take these negative

Lelu [443]

Answer:

The price will decrease and the quantity of the product sold will increase.

Explanation:

The price quoted would be lower because the social costs are not part of the cost of the product. This would increase the demand of the product because financially it is more beneficial and the price demand relation says that when the price of the good decreases the demand of the product increases and vice versa. So this means that the company will earn more but the society will have to bear the cost of the negative impacts.

6 0

3 years ago

Read 2 more answers

What soft skills do employers request when they list job openings in your field?Your Task. Individually or in teams, check the l

RSB [31]

Answer:

In the Present world, all the organizations need to procure individuals who don't just have the necessary specialized aptitudes to do things but who likewise have other delicate abilities like uplifting disposition, capacity to organize work and so on. Upon our investigation of discovering how and what the organizations truly need from the workers, it was seen that all the organizations laid extraordinary accentuation on having delicate abilities in any individual.

The exploration was led on top contracting firms like Monster, College Grad, College Recruiter, organizations' separate sites, Linkedln accounts and so forth. Aside from referencing the specialized abilities vital for the activity, it was additionally referenced that the representative ought to have the option to perform well in groups, ought to be a group laborer. They need individuals who really regard others and their considerations and can coexist well with one another. At the point when such a culture is assimilated in any association, the association moves towards progress at a quicker rate than an organization who has quite recently procured a lot of geeky, laid back individuals who are simply centered around satisfying their individual objectives. Such associations develop however at an exceptionally moderate rate. The human work force is one of the most significant resources that any organization makes progress toward. At the point when this perspective isn't satisfied totally, the entire motivation behind accomplishing goals bombs wretchedly.

Hence, each organization, regardless of whether little or enormous endeavors to enlist the best of individuals with great characteristics who will take the organization excessively far.

3 0

3 years ago

Job order production is also known as: Select one: a. Mass production. b. Process production. c. Unit production. d. Customized

lidiya [134]

Answer:

Option (D) is the right answer.

Explanation:

According to the question, customized production is the most appropriate answer because job order production refers to the manufacturing process which is unique & customized according to the customer's needs.

While the other options are wrong because of the following reasons:

Mass production can be described as a large number of production for the same product.

Process production can be defined as the production which takes place through a similar process for all the products.

Unit production can be defined as the number of production of the items.

Standard costing can be defined as the costing which occurs on the production of the product.

Hence the most appropriate answer is option (D).

8 0

3 years ago