Which system is used by a health care facility to determine certain aspects of client satisfaction?1. Six Sigma2. Value Stream A
nalysis3. Health Care Effectiveness Data and Information Set (HEDIS)4. The Hospital Consumer of Assessment of Healthcare Providers and Systems (HCAHPS)
The Hospital Consumer of Assessment of Healthcare Providers and Systems (HCAHPS).
Explanation:
HCAHPS may be defined as the standard survey that might develop the way to measure the perception of the client in their hospital experience. The survey asks nearly 30 questions to the patient.
The survey involves the patient's experience who was discharged from the hospital within 48 hours. The sigma data is used in this process that might reduces the variation in the result. Necessary steps are taken to improve the medical conditions based on the survey.
