Explanation:
a. What were some good and/or poor examples of communication?
Intercultural communication in the workplace can generate some significant difficulties, in an intercultural work team, there may be behaviors of certain members that differ from the rest of the group, which can mean lack of integration of the team due to lack of respect and interest to the cultural values of a particular member.
b. Discuss any examples or interpretation of cultural differences as described in Hoftstede's Cultural Values chart on p. 46 of your text (i.e. individualism, time orientation, formality, etc.).
Formality can be interpreted differently according to different cultures. In a more flexible culture like the American one, for example, formality may not be so expressed through the use of formal language and dress, whereas in a less flexible culture, this can be seen as a disrespect, as they can establish a more serious and formal communication in the workplace.
c. Is there anything that could have been done to make the communication more effective?
To make intercultural communication more effective, it is necessary above all to respect the individual values of an individual that exist in certain ways in some situations. The ideal is that people are open to learn and exchange experiences, willing to help the individual to integrate into the group, and above all to act in an ethical and respectful way always.