When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Software piracy is the illegal copying, distribution, or use of software.
Answer:
A waveform that switches representing the two states of a Boolean value (0 and 1, or low and high, or false and true) is referred to as a digital signal or logic signal or binary signal when it is interpreted in terms of only two possible digits.
Answer:
pasensya na Hindi ko alam Ang sasabihin
Answer: True?
Explanation:
I’m pretty sure I’m new to that stuff
