Question

Improving Tone and Clarity The clarity and tone of a message are improved when you use positive and courteous language. Choose the best revision for the following sentence. Unfortunately, we had a hard time completing the report; we deserve an extension.

Answer 1

Answer:We request a brief extension to complete the report.

Explanation: The language should be presented in a form of request,it has to be seen as one pleading for more time rather than making it in such a way as to show some harshness. This harshness or unfriendliness makes it a negative tone it should not be presented in a tone which signifies blame, complain or pride etc.

Positive courteous language helps to promote effective relationship and encourage people to assist in difficult situations.