Answer:
True
Explanation:
The theory of constraints focuses on establishing the most important limiting factor or constraint in a business and improve it in order to improve the whole company's performance.
In simple terms, a company recognizes their greatest weakness and tries to improve it, so that it no longer represents a limitation.
This theory was originally developed for manufacturing companies, and it was meant to reduce bottlenecks (manufacturing constraints). Therefore one of its main goals is to lower inventory levels and operating costs while increasing production output.
Answer:
designing information systems
Explanation:
knowledge management system are system designed to managed the knowledge of a company. The design of IT Systems is not under it scope.
Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Investment banks help companies to purchase, sell and make investments using bonds while commercial banks are concerned on managing deposits on both savings and checking account.
Investment banks aid companies on bringing their investments on public offers; commercial banks are focused on providing security for the clienteles money.
Investment banks have some degree of freedom in choosing their own strategies while commercial banks have more risks because they are open to public transactions.
Answer: direct
Explanation:
Assuming a customer claim will be granted, a direct response will allow the company to build a better relationship with the customer.
Direct response marketing is a form of sales technique that is utilized in order to give a reponse on-the-spot. This usually allows prospective customer take instant actions based on the offer by the advertiser. This response sees measurable results instantly.
