The bayside health system has been in operation for over 60 years. Its mission is to be committed to identifying and serving the health care needs of the community and its vision is to improve the quality of life through meeting the health care needs of the community they are committed to. Over the years it has managed to be committed to providing quality health care to its customers.it has been able to implement the following systems to help in its operation:
- Radiology information system
- Nursing information system
- Hospital information system
- Financial information system
Each of these systems plays a role towards the achieving of Bayside health system’s objectives which are:
- to improve the quality of care they provide to their customers
- to utilize the resources of the hospital effectively and efficiently
- to increase their market share
The electronic health record for instance saves the system time when searching for data on their patients. The lab information systems on the other hand improves the quality of services that the system offers to its customers by helping in processing, storage and managing of data from all the stages involved in medical processes and tests. The implemented systems work together to ensure that the System meets its objectives.
In order to meet all its objectives, Bayside Health Systems can implement the following projects:
· Create a community health advisory board. This can act as channel for continued support in the community. The board main role would be to gather feedback or complains from the community and then present them to the System so it can act on them.
· Develop an intensive care unit to accommodate the patients with severe injuries or life threatening illnesses and need close monitoring and support from machines to gain normal body functioning. This will make it the only health care with an intensive care unit hence increase its market share.
· Opening a hospital specifically for children. Most of the children in the area are send to far away hospitals once they get sick therefore, by opening this it will have increased its market share.
· Starting to offer orthopedic services. These are services connected with treatment of the bones, joints and muscles.
Bayside Health Systems can change its payment methods to cope with the changing community due to the growth of a college. The youth prefer a fast payment method and the use of technology therefore the hospital can use a digitized payment method for its customers to use. Technology can also be used to come up with applications that can help in work with specific features designed to suit the productivity of the Systems. Bayside health systems can also use technology to introduce online booking of appointments or consultations to cope with the changes in the community which is now occupied with more youth due to the college.
The Health Information Management will now be tasked with storing of health information of all the patients of the health care including the children and the intensive care unit patients and orthopedic patients once the health care implements the suggested projects.
