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allsm [11]
3 years ago
14

Most service firms today have developed _______ programs that collect customer inputs and then integrate them into managerial de

cisions.
Business
1 answer:
vlada-n [284]3 years ago
7 0
The appropriate response is the voice-of-customer. The "voice of the customer" is a procedure used to catch the prerequisites/criticism from the client (inward or outer) to give the clients the best in class benefit/item quality. This procedure is about being proactive and always imaginative to catch the changing necessities of the clients with time.
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