Answer:
Data for Question
<u>Debt</u> <u>Book Equity</u> <u>Market Equity</u> <u>Operating Income</u> <u>Interest Expense</u>
Firm A
500 300 400 100 50
Firm B
80 35 40 8 7
1.
Market debt-to-equity ratio = Debt of Firm / Market Equity
Firm A = 500 /400 = 1.25
Firm B = 80 / 40 = 2
2.
Book debt-to-equity ratio = Debt of Firm / Book Equity
Firm A = 500 /300 = 1.67
Firm B = 80 / 35 = 2.29
3.
Interest coverage ratio = Operating Income / Interest Expense
Firm A = 100 /50 = 2
Firm B = 8 / 7 = 1.14
4.
Firm B will have more difficulty meeting its debt obligations because it has higher debt equity ratio and lower interest coverage ratio than Firm A.
The correct answer is D) a narrow perspective.
Kenneth, the plant manager, was talking with another manager about Brendan, the lead engineer in the corporate R & D department. Kenneth remarked, "Brendan is so bright, and he is an expert in designing products. But like so many experts, he can’t imagine what it’s like to be as ignorant as the rest of us. I think at times, he cannot see things from an outsider’s perspective."
Brendan is suffering from a narrow perspective.
The narrow perspective means that an individual is so focused on their own things, that forgets the general picture of things and that the fact that other people can have a different view and opinion about a certain topic. That is why Kenneth, the plan manager, thinks about Brendan. So brilliant but he is not considered enough of the other people's limitations on the subject or other peoplés perspectives.
Answer:
Expected return on stock = 9.68%
Explanation:
<em>Cost of equity can be ascertained using the dividend valuation model. The model states that the price of a stock is the present value of future dividends discounted at the required rate of return. </em>
Ke=( Do( 1+g)/P ) + g
g- growth rate in dividend, P- price of the stock, Ke- required return, D- dividend payable in now
DATA
D0- 2, g- ?, P- 80
Note that the growth rate in dividend is missing so we wold work it out as follows:
<em>g = dividend retention rate ×Return on equity</em>
g = 0.15*0.5 = 7%
Expected return on stock
= (2× (1+0.07)/80) + 0.07 = 0.09675
Expected return on stock = 0.09675 × 100 = 9.675
Expected return on stock = 9.68%
As for customer experience management, Gartner sums it up pretty well in its definition: “the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.”
Customer satisfaction (CSAT) is a metric for gauging how well a company's goods, services, and general customer experience live up to expectations. By demonstrating how well your goods or services are received by customers, it represents the health of your firm.
In marketing, the phrase "customer satisfaction" is commonly used. It evaluates whether a company's goods and services meet or exceed customers' expectations.
Learn more about customer satisfaction here
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