Save all emails and bills, and follow up to make sure people did what they said they would do
Explanation:
When you have proof of what the insurance company and the hospital agreed to do, and the copies of the bills and e-mails, you can hold them accountable for their words, and for what they agreed upon, this is very important, it is also important to do follow up calls to mae sure people did what they said that they would do.
The 3rd one but he should also jot down a list of questions he intends to ask during each call and should be writing down the responses he receives as well as any follow up numbers etc that he needs to call <span />