The best way to handle this situation is to tell to the guest who is in a hurry that you won't be able to take his request as the top priority because there are others who are first in line before him. It would be best to advice him that his order would still be taken care of and would do it as fast as it can with trying to explain that he's not the only one in the restaurant to assure him and prevent conflict.
Answer:
Bench-marking.
Explanation:
Benchmarking can be defined as a process of evaluating the performance of a company, it's products, services, etc with those of other competitive company's in the market. By doing so, one is able to know what areas need improvements and what can be doen to make improvement in those areas.
Benchmarking is a process of breaking down performances of other superior companies and then knowing which processes can be adopted to into the process of one's own company.
So, the correct answer is benchmarking.
