1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Allushta [10]
3 years ago
12

This month, Susan, the branch manager of Intrepid Car Rentals, has heard several complaints from customers that Intrepid employe

es do not return calls. Today a good customer told Susan that "my phone calls and e-mails are returned after maybe a week or so." Hearing enough, Susan mandated that "all customer phone calls and e-mails must be returned within 24 hours." This new directive by Alice is an example of a:____________.
A. policy.
B. norm.
C. value.
D. ethic.
E. office order.
Business
2 answers:
mojhsa [17]3 years ago
5 0

Answer:

A. policy

Explanation:

A deliberate plan or course of action chosen by an individual or a group of people intended to deal with a problem, influence and determine decisions, actions, and other matters is known as policy.

AURORKA [14]3 years ago
3 0

Answer:

A) Policy

Explanation:

Susan has made a policy by mandating her employees to return all customers calls and emails within 24 hours. The policy is used to reduce customer's complaint and improve customer satisfaction.

Policy can be defined as the process of making important organizational decisions just like Susan did. It a principle that guides decision making in order to achieve desired results. It is a statement of interest whichis implemented as a protocol.

Policies are made by managers in an organization and they are to be adhered to by employees. it could be political, managerial, financial, and administrative mechanisms arranged to achieve desired results.

You might be interested in
Businesses that strongly focus on customer satisfaction tend to: a. be less successful as there is deterioration in the quality
Brut [27]

Answer:

c. transform their current customers into loyal advocates for themselves

Explanation:

Customer satisfaction is the utmost priority of the company.  By satisfaction its customers, the company could accomplish its set targets due to which is able to take the competitive advantage so that it could easy for the company for achieving its goals and objectives

The customer satisfaction with the company products when he or she feels that he or she invested the right amount at the right place  

So, the company aims to convert its current customers to permanent customers or current customers into loyal advocates

4 0
2 years ago
Below is information from the financial statements of Greenwich Company: Accounts receivable (net) 2016: $2,400 Accounts receiva
ra1l [238]

Answer:

32.44 days

Explanation:

The computation of the average collection period is shown below:

But before that we have to determine the account receivable turnover ratio

So, the account receivable turnover ratio is

= (net sales) ÷ (average of account receivables)

= $25,875 ÷ ($2,400 + $2,200) ÷ 2

= $25,875 ÷ $2,300

= 11.25 times

Now the average collection period is

= Total no of days in a year ÷ account receivable turnover ratio

= 365 ÷ 11.25

= 32.44 days

We assume that the no of days that should be considered is 365 days

7 0
2 years ago
Kelsey wants to buy some bananas. one grocery store sells them at 2 pounds for $0.89. another store sells them at 3 pounds for $
MAVERICK [17]
<span>Too find he lowest units price you divide the price per pound by the number of pounds. At the first store it is roughly 44 cents per unit. The second store is about 33 cents per unit. The lower unit price is 33 cents per pound at the second store.</span>
3 0
3 years ago
The facts that money must withstand the wear and tear that comes from being used over and over again is a measure of its?
Lemur [1.5K]
I think the correct answer from the choices listed above is option C. <span>The facts that money must withstand the wear and tear that comes from being used over and over again is a measure of its durability. Hope this answers the question. Have a nice day.</span>
3 0
2 years ago
Read 2 more answers
After major hurricanes like Katrina, many ethical home repair and building supply businesses continue to charge pre-hurricane pr
cricket20 [7]

Answer:

Demand for home repair and building supply is INCOME ELASTIC

Explanation:

One reason why many ethical home repair and building supply businesses continue to charge pre-hurricane prices to their customers, even though due to the huge increase in demand they could charge much more. These firms probably recognize that demand for home repair and building supply is INCOME ELASTIC.

Although there was no direct fall in income however the loss of property means a negative impact on already earned income. Hence charging higher prices because of higher demand will be a misunderstanding of the income elasticity of demand.

8 0
2 years ago
Other questions:
  • Why is it important to communicate with employees frequently?.
    12·2 answers
  • Lucy was trying to decide between the three food choice of pizza and salad and a hamburger she chooses the salad in this case th
    11·2 answers
  • Which of the following terms is NOT specifically defined under the Uniform Securities Act?A) Broker-dealerB) Broker-dealer repre
    14·1 answer
  • An alternative to CFL bulbs and incandescent bulbs are light-emitting diode (LED) bulbs. A 100 W incandescent bulb can be replac
    8·1 answer
  • Which of the following are debt collectors allowed to do when they’re attempting to collect debts?
    13·1 answer
  • Assume these events happened to Bakko, Inc. in Year 4. Bakko uses December 31 for the annual reporting period. At the beginning
    15·1 answer
  • Which act allows employees claiming discrimination to treat each receipt of a paycheck as an instance of discrimination for purp
    8·1 answer
  • Only one commercial bank in the banking system has an excess reserve, and its excess reserve is $400,000. This bank makes a new
    15·1 answer
  • Why should a person care about his or her credit report?
    7·1 answer
  • According to this credit report, how many accounts has Lillie had sent to collections?
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!