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Allushta [10]
4 years ago
12

This month, Susan, the branch manager of Intrepid Car Rentals, has heard several complaints from customers that Intrepid employe

es do not return calls. Today a good customer told Susan that "my phone calls and e-mails are returned after maybe a week or so." Hearing enough, Susan mandated that "all customer phone calls and e-mails must be returned within 24 hours." This new directive by Alice is an example of a:____________.
A. policy.
B. norm.
C. value.
D. ethic.
E. office order.
Business
2 answers:
mojhsa [17]4 years ago
5 0

Answer:

A. policy

Explanation:

A deliberate plan or course of action chosen by an individual or a group of people intended to deal with a problem, influence and determine decisions, actions, and other matters is known as policy.

AURORKA [14]4 years ago
3 0

Answer:

A) Policy

Explanation:

Susan has made a policy by mandating her employees to return all customers calls and emails within 24 hours. The policy is used to reduce customer's complaint and improve customer satisfaction.

Policy can be defined as the process of making important organizational decisions just like Susan did. It a principle that guides decision making in order to achieve desired results. It is a statement of interest whichis implemented as a protocol.

Policies are made by managers in an organization and they are to be adhered to by employees. it could be political, managerial, financial, and administrative mechanisms arranged to achieve desired results.

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How has the steam engine changed over time?
Dovator [93]
Steam engine brought about advancement in transportation and trade by powering locomotives and steamships which carried both goods and people to distant places in record time. Over the years, knowledge continue to increase and new inventions emerge, these include diesel and electric trains. Today, steam engines are no longer in use. Those that exist are used for historical, entertainment and educational purposes.
6 0
3 years ago
During a certain six-year period, the consumer price index (CPI) increased by 50%, but during the next sis-year period, it incre
liberstina [14]

Answer:

D. Deflation

Explanation:

"Consumer Price Index" <em>(CPI)</em> measures the changes in the weighted average of prices of a market basket (consisting of consumer goods and services). It tells the<u> cost of living for every consumer. </u>

"Inflation" refers to the sustained increase of prices of goods and services while "deflation" refers to the sustained decrease of prices of goods and services.

In the situation above, the CPI is considered lower than before, thus <u>deflation</u> must have occurred during the second six-year period. It shows a <u>negative inflation rate.</u>

So, this explains the answer.

7 0
4 years ago
Which of the following statements about business processes is not true?Question 3 options:A) Business processes are a collection
natali 33 [55]

Answer:

E.

Explanation:

The information system is very important in business processes because help managers in efficient decision making to achieve the organizational goals.

An organization will be able to survive and thrive in a highly competitive enviroment on the strength of a well desing information system.

Helps in making right decisions at the right time, or just in time. A good information system may be utilized by managers in unusual situations.

It is viewed as a process, it can be integrated to formulate a strategy of action or operation.

8 0
3 years ago
If a seller facing excess demand is unable to raise the price of the good due to a price ceiling, a likely result will be:
Anuta_ua [19.1K]

A likely result will be a decrease in the quality of a product.

The fee ceiling is a state of affairs while the price charged is greater than or less than the equilibrium fee decided with the aid of market forces of demand and deliver. It's been found that higher price ceilings are useless. price ceiling has been discovered to be of extraordinary importance within the residence rent marketplace.

A price ceiling is a legal maximum rate that one will pay for some good or carrier. A government imposes rate ceilings as a good way to preserve the price of some necessary precise or services low-cost. as an example, in 2005 at some stage after Hurricane Katrina, the price of bottled water expanded above $five according to the gallon.

A rate ceiling continues a fee from growing above a sure level (the “ceiling”), even as a fee ground continues a rate from falling underneath a given degree (the “ground”). This phase uses the call for and delivers a framework to research price ceilings. the following section discusses rate flooring.

Learn more about the price ceiling here brainly.com/question/1448982

#SPJ4

3 0
2 years ago
World Company expects to operate at 80% of its productive capacity of 50,000 units per month. At this planned level, the company
skad [1K]

Answer:

a. $13

b. $20,625 Unfavorable

Explanation:

a. Computation of overhead volume variance is shown below:-

Variable overhead rate = Variable overhead cost ÷ Expected standard hours

= $275,000 ÷ 25,000

= 11 direct labor hour

Fixed overhead rate = Productive capacity ÷ Expected standard hours

= $50,000 ÷ 25,000

= $2 direct labor hour

Total overheard rate = Variable overhead rate + Fixed overhead rate

= $11 + $2

= $13

b. The computation of overhead controllable variance is shown below:-

Variable overhead cost = Overhead rate × Standard hours

= $11 × 21,875

= $240,625

Fixed overhead cost = Overhead rate × Standard hours

= $2 × 21,875

= $43,750

Total overhead cost = $13 × 21,875

= $284,375

Actual result = $305,000

Variance = Actual result - overhead cost applied

= $305,000 - $284,375

= $20,625 Unfavorable

Working note:-

Standard direct labor hours = Actual units ÷ Standard hours

= 35,000 × 1.6

= $21,875

Standard units per hour = (Standard capacity × Expected production) ÷ Standard hours

= (50,000 units × 80%) ÷ 25,000 hours

= 1.6 units per hour

8 0
3 years ago
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