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Allushta [10]
3 years ago
12

This month, Susan, the branch manager of Intrepid Car Rentals, has heard several complaints from customers that Intrepid employe

es do not return calls. Today a good customer told Susan that "my phone calls and e-mails are returned after maybe a week or so." Hearing enough, Susan mandated that "all customer phone calls and e-mails must be returned within 24 hours." This new directive by Alice is an example of a:____________.
A. policy.
B. norm.
C. value.
D. ethic.
E. office order.
Business
2 answers:
mojhsa [17]3 years ago
5 0

Answer:

A. policy

Explanation:

A deliberate plan or course of action chosen by an individual or a group of people intended to deal with a problem, influence and determine decisions, actions, and other matters is known as policy.

AURORKA [14]3 years ago
3 0

Answer:

A) Policy

Explanation:

Susan has made a policy by mandating her employees to return all customers calls and emails within 24 hours. The policy is used to reduce customer's complaint and improve customer satisfaction.

Policy can be defined as the process of making important organizational decisions just like Susan did. It a principle that guides decision making in order to achieve desired results. It is a statement of interest whichis implemented as a protocol.

Policies are made by managers in an organization and they are to be adhered to by employees. it could be political, managerial, financial, and administrative mechanisms arranged to achieve desired results.

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A client who has been training at high intensities in preparation for a triathlon reports joint pain, excess fatigue, and the in
Evgen [1.6K]

Answer:

The client is in the exhaustion stage of the general adaptation syndrome.

Explanation:

The 3 stages of the General Adaptation Syndrome are Alarm reaction, Resistance and Exhaustion.

The characteristic properties of each of the stage are different: For example

  • The person experiences, either higher rate of stress or adrenaline rush through the body in the 1st stage.
  • The person experiences frustration and anxiety in the second stage which is the Resistance stage.
  • While there is excessive fatigue in the 3rd stage which is exhaustion.

As the client is showing the symptoms of fatigue, thus this is the 3rd stage, i.e. exhaustion stage of GAS.

3 0
3 years ago
What is the difference between statistics and business statistics?​
Alik [6]

Answer:

Statistics is extended part of mathematics were you deal about only formulas numbers and business statistics deals about your knowledge about financial business marketing.

8 0
3 years ago
Read 2 more answers
Cost behavior analysis focuses on a.how costs react to increases in activity levels only. b.how costs react to changes in activi
arsen [322]

Answer:

b.how costs react to changes in activity level

Explanation:

Cost behavior analysis is the study of how operating cost varies with changes in production level. Management uses mathematical functions to understand how costs change relate to activity level. The costs in reference include fixed, variable, and mixed costs incurred in the manufacturing process.

Understanding cost behavior helps management in controlling and planning business costs. The analysis is useful in determining the cost, profit, volume relationship, including break-even points.

7 0
3 years ago
In 2010, the number of clown costumes sold at a single costume shop was 17. By 2015, that number had grown to 39. Assuming a con
Leviafan [203]

Answer:

No of clown sold in 2010 = 17

No of clown sold in 2015 = 39

Unit rate of change = 39 - 17/17 x 100

Unit rate of change = 129.41%

Explanation

The unit rate of change from 2010 to 2015 is equal to the number of clown sold in 2015 minus the number of clown sold in 2010 divided by the number of clown sold in 2010 multiplied by 100.

4 0
3 years ago
In 2017, John opened an investment account with Randy Hansen, who held himself out to the public as an investment adviser and se
yulyashka [42]

Answer:

The relevant tax issues are as follows:

- Is the loss a theft loss or an investment loss?

- Is the loss subject to either the personal loss limits or the limits on itemized deductions?

- How is the amount of the loss determined?

- In which year can the loss be taken?

- Is there a way to receive a tax benefit for the full amount of income recognized in prior years?

The irrelevant tax issue is:

- Did John have other casualty or theft losses within the last five years?

Explanation:

In this scenario John invested and provided Randy with a power of attorney to use $200,000 to purchase and sell securities on his behalf.

The earnings were to be reinvested, but John realised in 2020 that Randy was running a Ponzi scheme and his account was zero.

As John will most likely not be possible a casualty loss may be allowed.

Since the loss happened in 2017 when he invested the theft loss will be deducted in that year.

He will be able to deduct his losses under 165.

Deductions are allowed for losses in a tax year that is not covered by insurance.

Losses that can be claimed are limited to:

- Losses in business or trade

- Losses in transactions for profit

- Losses as a result of theft, fire, storm, or shipwreck.

5 0
3 years ago
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