Question

When one department store authorized thousands of its sales clerks to handle functions normally reserved for store managers, such as handling merchandise-return problems and approving customers' checks, they gave them more responsibility, a _________ technique.?

Answer 1

The correct answer that would best complete the given statement above is the word JOB ENRICHMENT. Here is the complete statement. When one department store authorized thousands of its sales clerks to handle functions normally reserved for store managers, such as handling merchandise-return problems and approving customers' checks, they gave them more responsibility. This is a job enrichment technique. Hope this helps.