The dimension of service quality is known as patient satisfaction.
<u>Explanation:</u>
Patient satisfaction is necessary for building the Goodwill of the doctor with its patient.
Patient satisfaction gives a soothing environment for the patients. A patient feels better and more confident when a doctor interacts with him and make him feel comfortable with his words.
The good care quality service provides the idea of the various aspects of the medicine, level of care and empathy.
The number specifically designated for "vendors" or medical staff. It won't be the regular customer service number. That number is for the members or those carrying that particular insurance.