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ololo11 [35]
3 years ago
12

Which of the following is the cost of quality classification for costs such as defects that pass through the system, such as cus

tomer warranty replacements, loss of customer or goodwill, handling complaints, and product repair?
A. Appraisal costs
B. Prevention costs
C. External failure costs
D. Customer return cost
E. Workmanship costs
Business
1 answer:
KonstantinChe [14]3 years ago
8 0
Would have to say the answer is A
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The number of support staff needed to handle the volume of incidents in a help desk operation is a similar problem to the number
crimeas [40]

Answer:

a. True

Explanation:

The number of support staff needed to handle the volume of incidents in a help desk operation depends on the amount of calls that are received at different times and according to that a number of staff is defined to handle the calls without having customers waiting for a long time on the phone which is the same that happens with the number cashiers at a grocery store which is determined based on the amount of people in the store to avoid long lines and we can see that the stores have more cash registers open when they are full of people.

3 0
3 years ago
Joe's boss, Jessica, catches him taking money from the office coffee fund. Joe explains he was not stealing, but rather getting
babunello [35]

Answer: Denial of victim

Explanation: Denial of victim is used when the crime is viewed as a punishment or revenge towards a deserving person. This technique may be used by those who attack homosexuals or minority groups. “They deserve it.” This is also glorified in the stories about the character Robin Hood and his actions involving stealing from the rich. Denial of Responsibility is when a criminal argues that they were a victim of circumstance and had no other choice but to commit the crime; that the crime was not their fault.

3 0
3 years ago
The kraft heinz company mainly uses _______ for its mix of products.
Bess [88]

The Kraft Heinz company mainly uses "Individual Branding'" for its mix of products.

This is because Individual Branding is a form of Branding strategy whereby a single firm uses different brand names for their newly created products.

These new brand names are designed or coined so that they are not related to the names of existing brands offered by the same company.

In this case, Kraft Heinz company mainly has multiple products with different brand names such as Capri Sun, Velveeta, Jell-O, Planters, Ore-Ida, Oscar Mayer, Maxwell House, etc.

Hence, in this case, it is concluded that Individual branding is one of the strategies for expanding products markets.

Learn more here: brainly.com/question/19623459

7 0
2 years ago
Banks Company sold merchandise on account for $35,000 with terms 2/10, n/30. The cost of goods sold was $27,600. If the invoice
WITCHER [35]

Answer:

The amount of cash received by Banks Company is $34,300

Explanation:

The computation of the cash received by the bank company is shown below:

= Merchandise amount - discount

where,

Merchandise amount is $35,000

And, the discount equal to

= Merchandise amount × discount percentage

= $35,000 × 2%

= $700

Now put these values to the above formula  

So, the value would equal to

= $35,000 - $700

= $34,300

3 0
3 years ago
Conventional wisdom says one should measure a manager's investment performance over an entire market cycle. What arguments suppo
White raven [17]

Answer:

In every form of analysis, it is always safer to take a macro or holistic view of the situation. This is true for the investment performance of a manager. One investment decision that went right does not suffice to classify an investment portfolio manager as proficient, neither is one that went south enough to tag him deficient.

The forecasting ability of managers, on the balance of probability, will vary for different cases, with a helicopter view of providing a more accurate measure of their performance.

However, if it was possible to analyse the market for volatility and adjust our forecasts it becomes unnecessary to look at and analyse all the information from a 12-month cycle before coming to terms about the performance of the manager.

Cheers!

4 0
3 years ago
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