Answer:
Emotional intelligence
Explanation:
Emotional intelligence refers to ability to perceive and regulate one's emotional experiences and to identify, interpret and react to other people's emotional responses in an appropriate manner. Consequently, Jerry's lack of emotional intelligence makes him unable to recognize and understand his own feelings as well as the feelings and reactions of the people who work with him.
I believe it would be B :) your welcome
The caged bird represents Angelou's<span> confinement resulting from racism and oppression.</span>
The second choice would be the answer