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krek1111 [17]
3 years ago
13

By satisfying the customer service factor of ________, the distributor will ensure that deliveries of Hope Springs' bottled wate

r to The Coffee Collective are consistent in lead time, will arrive safely, and are complete.
a. convenience
b. time
c. warehousing
d. dependability
e. communication
Business
1 answer:
Olenka [21]3 years ago
8 0

Answer: d. dependability

Explanation:

Dependability is absolutely crucial in Business because it plays a leading role in Customer Satisfaction.

Can the Customer depend on you?

Can the Customer expect your services to be on time, reliable, efficient and consistent?

These are Dependability questions and the more of them a firm answers Positively, the higher the Customer Satisfaction.

Being consistent in lead time, with goods that arrive safely, and are complete is therefore a measure of DEPENDABILITY.

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3. What fallacy is illustrated by the following statement? "This work is driving me crazy!"
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<h3>Statement by Fallacy</h3>

"This work is driving me crazy!"

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<h3>Customer Behaviour</h3>

Fallacy wants the customers to act kindly and be a little patient, but that is completely the opposite of what is reality.

She is unable to leave the job as it is a well paid job and she is not able to find another job that can pay her this much salary.

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2 years ago
The management at ABC Computers believes that high sales will result in high profit. Together with the company sales force, mana
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<u><em>Sales</em></u>-Oriented

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Tim Cook is described as delegating responsibilities to others, empowering them, and sharing the limelight with his leadership t
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Answer: respect for employees

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a. integrity

b. respect for employees

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