When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
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Answer:
education software or learning software
Explanation:
You are teaching the smartest animal on earth, and in other words, you are educating them, or making them learn through well-planned instructions. Hence, you are teaching them. And this can be done through education software or e-learning software. Thus the correct option out here is certainly the e-learning software or the education software.
Cynthia career field would be a office job such as assisting a CEO or leader of a company.
The action that an operating system performs is that it facilitates a computer's basic functions between hardware and software.
<h3>What is the purpose of an operating system in a computer?</h3>
An operating system (OS) is known to be a term that is used in computing and it is said to be one which the program, after being started is said to be loaded into the computer using the boot program.
It is one that helps to handle all of the other application programs in a computer.
The application programs is known to also make use of the operating system and as such, The action that an operating system performs is that it facilitates a computer's basic functions between hardware and software.
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