Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Is to boost sales of a product by creating demand. Doing this draws new customers and keeping the ones they already have
A Joint Venture is a strategic alliance in which two existing companies collaborate to form a third, independent company.
According to Burn 1978, when we discuss leadership in the context of what is now termed transformational leadership, we tried to link the roles of leadership and followership. So the answer is A.
What is leadership?
Leadership is the act of leading a group of people or an organization when a leader takes risks and challenges the status quo. Leadership also means the ability of a person or a group of individuals to guide and influence an organization's followers. The leader's job is to motivate others to achieve something new and better. The leadership styles and methods are varied because of personal challenges and outside influences.
Learn more about the definition of leadership brainly.com/question/1232764
#SPJ4
Answer: $119,000
Explanation:
Given that,
Beginning Ending
Raw materials inventory = $ 55,000 $ 58,000
Finished goods = $66,000 $58,000
Raw materials used in manufacturing during the year = $116,000
Raw materials purchased during the year:
= Ending Raw materials + Raw materials used - beginning raw material
= $ 58,000 + $116,000 - $ 55,000
= $119,000
