The correct answer is E) revising policies and procedures in ways that will help drive cultural change.
Symbolic culture-changing actions include all of the following EXCEPT revising policies and procedures in ways that will help drive cultural change.
What symbolic culture-changing actions include are leading by example, reinforcing and celebrating culture-change successes, praising individuals and groups that exemplify the new desired behavior, and ensuring top executives' actions match their rhetoric.
All those elements are also symbols of great leadership in the organization. When the leader understands the culture of the organization and has open lines of communication, he/she will be able to convey its message in a clear way so everybody is om the same page. Then, setting the example it wants the others to imitate and follow, the leader can use the culture to prosper in good times and thrive during bad times.
Answer:
i)Long-term problems include inadequate investment in deteriorating infrastructure.
ii) rapidly rising medical and pension costs of an aging population.
iii)sizable trade and budget deficits.
Answer: create a conducive environment where employees are emotional supported and their concerns are heard and rectified when necessary.
Explanation:
Customers are more likely to become motivated if they are cared for and receive the right support in an environment that is friendly and highly welcoming. They will mostly not feel like it's just a job but a career in which the have to give their best and that too will be recognised.
The best treatment that employees receive from their employer is likely to spread out to how they service the customers.
