C. Narcolepsy is the answer
Jenny should shift Mr. Ivy. The weight of Mr. Ivy should be on right side of Jenny where he is supposed to support himself then from there he can limp on to the table where he will be examined.
2. Jenny help is the body mechanic which Mr. Ivy should have for him to be assisted.
3. Mr. Ivy needs a patient education in order to clarify his sickness so as to know what he is being treated.
4. Jenny should have clear documents which shows the state of illness of Mr. Ivy including temperature and pressure such that the next nurse who will handle the situation will have a clear information on what to do with the patient.
Answer: I think that the answer is 20 or 19 I am sorry.