Answer:
2.35 calls
Step-by-step explanation:
The presented scenario can be modeled by a Poisson distribution with an average number of calls (μ) of 5.5 during the noon hour on Mondays.
Therefore, the standard deviation for the number of calls received, X, is given by:

The standard deviation of X is 2.35 calls.
Answer:
y = -4/3 x - 1/3
Step-by-step explanation:
y = -4/3 x + b
5 = -4/3 (-4) + b
15 = 16 + 3b
b = -1/3
y = -4/3 x - 1/3
The correct next step Amy could take is to factor (x^2 - 16) on the left side of the equation to yield (x + 4)(x – 4)(x + 2) = 0.
The equation is given as:

The possible next steps are:
1. Expand the equation as follows

2. Express x^2 -16 as a difference of two squares as follows

However, the correct step in this case is to factor x^2 - 16 as a difference of two squares to give 
This is so, because the question says Amy is trying to solve for variable x.
This step will ensure that she gets the possible values of x, unlike expanding the whole equation .
Hence, the correct next step is 
Read more about equations at:
brainly.com/question/7674413