Answer:
The error was made in step 4,
should have also been cancelled making the correct answer as 9 cm.
Step-by-step explanation:
Given that:
Volume of cylinder, 
Radius of cylinder, r = 8 cm
To find:
The error in calculating the height of cylinder by Sandra ?
Solution:
We know that volume of a cylinder is given as:

Where B is the area of circular base and
h is the height of cylinder.
Area of a circle is given as, 
Let us put it in the formula of volume:

Step 1:
Putting the values of V and r:

So, it is correct.
Step 2:
Solving square of 8:

So, step 2 is also correct.
Step 3:

Step 4:
Cancelling 64
,
h = 9 cm
So, the error was made in step 4,
should have also been cancelled making the correct answer as 9 cm.