True.
Segmentation allows a firm to break the customer market by different categories and groups, such as demographics, market location, age, gender, and more. The segmentation process uses data to help the firm choose its target market to capture the most value. The customer group selected is then the target market for the firm.
Its rubber boots which protects <span>you from chemicals and provides extra traction on slippery floors.
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Answer:FALSE
Explanation:Organisational obligations are not the same as personal ethical obligations in many ways.
Organisational obligations are obligations which concerns different class and set of persons working together in an organization towards achieving the goals of the organization,organisational obligations are a collection of different personal Ethical obligations which are brought together to achieve the goals of an organization.
Personal ethical obligations are sets of principles, guidelines or norms that guides a person's conduct, it happens on the personal or individual level.
The sales rep on a phone call with a prospect controlling the conversation should do the following first:
- a) Ask the prospect what she hopes to get out of the call to encourage her to re-focus.
<h3>Why does a phone call with a prospect matter?</h3>
The phone call should be used to pitch the firm's products and services to meet the prospect's pain points.
To make the phone call successful, the sales rep should take these steps:
- Develop a clear goal for the sales call.
- Ask relevant questions, giving the prospect more opportunity to talk.
- Discover the prospect's pain points.
- Utilize every opportunity to pitch the firm's brand.
<h3>Answer Options:</h3>
a) Ask the prospect what she hopes to get out of the call to encourage her to re-focus
b) Tell the prospect that to work together well, she needs to follow the rep's call structure
c) Incorporate what the prospect says into his talking points when there's an opening
d) Offer to set up an in-person appointment to discuss the sales process in more detail
Thus, the first action of the sales rep in such a situation is <u>Option A</u>.
Learn more about making sales pitches and calls at brainly.com/question/6890728
