Answer: Corporate Responsibility from Companies to Employees and Customers .
Explanation What is Corporate Social Responsibility (CSR)?
Corporate social responsibility (CSR) is a self-regulating business model that helps a company be socially accountable—to itself, its stakeholders, and the public. By practicing corporate social responsibility, also called corporate citizenship, companies can be conscious of the kind of impact they are having on all aspects of society, including economic, social, and environmental.
To engage in CSR means that, in the ordinary course of business, a company is operating in ways that enhance society and the environment, instead of contributing negatively to them. So when the employed declined to deliver the mail due to Bad weather so he or she would have called his Line manager about the development so that proper step would be taken to resolve the issue