Answer: Trust me, I know its really long but it is the right answer, I just took the quiz thing and got a 100.
You get back your exam paper, and the result was unsatisfactory. What bothers you the most is a note from the teacher stating that you obviously did not bother studying. The teacher's perception is that you should have done better and did not do the necessary work to succeed. The fact are slightly different because there was a family emergency the night before the exam, and you were still upset when taking the exam. How does communication come into play in the scenario? If you had told your teacher about the emergency and how upset you were, you might have been given an extra couple days to study and an opportunity to take the test at a later date. You failed to communicate your situation, and your teacher made an error by perceiving a failure on your part to put in the necessary effort. At times, communication is simply not successful. You either did not deliver the message—as in the case of the family emergency—or your message was misunderstood. When this happens, the result is a perception gap, a connection failure between the person giving the information and the person or people receiving the information. At family dinner, Dad says, "The lawn is pretty well covered with leaves. It would be great if they got raked this weekend." The teenaged son hears, "Dad wants the lawn raked, but it wasn't a direct order, and he didn't say I have to do it." What the parent meant to say was, "Son, I want you to rake the leaves, and I expect the job finished by Sunday, end of day." So, why didn't the father say so directly? He thought he did, but the way he communicated did not deliver a clear message to his son. How does communication go wrong? First, there are several different modes of communication, including verbal, intrapersonal and interpersonal, musical, spatial, kinesthetic, and logical. Verbal communication is spoken or written and depends on word choice, tone of voice, and even facial expression as information is delivered. Intrapersonal communication happens within an individual's scope, while interpersonal is between two or more people. Spatial communication is nonverbal and refers to personal space, such as the comfort in distance between people. In some cultures, 18 inches is an acceptable distance between people talking, while in others, 36 inches is more comfortable. Logical, or mathematical, communication deals with reasoning, scientific problems, and analyses. With so many ways to communicate, miscommunication is inevitable.
When communication is difficult, perception plays a greater role in understanding. Perception is a process that involves assessing information within one's environment. Often, perception depends on prior experiences, roles played by the communicators, cultural differences, and emotions. For example, your past experiences in taking standardized test have been stressful and unsuccessful, so you conclude that you are bad at taking standardized tests. This perception becomes ingrained in your thought processes, and you fulfill your own prophecy by doing poorly on such tests.
Consider an employment review in which the employer is under great stress, and her comments and body language indicate displeasure, although the written review is mostly positive. As the employee, you perceive the review as a disaster. Communication goes two ways. You need to assess the basic elements of what was said and written, and your perception may change.
