Answer:
The key aspect of any business, company, or employer is customer service goals.
Explanation:
A customer service department and the staff represent the company and contribute to building the company's public perception. Customer service objectives are specific objectives and guidelines put in place by an enterprise to ensure that every client is 100% satisfied with the services provided by the enterprise. Excellent customer service means that every customer's needs and desires can be met promptly. A customer should never get away with a company or leave a place unhappy.
Improve customer service measurement
<u>Customers goals :</u>
- Easy to get in touch with customers
- Response times accelerated
- Improve customer service measurement
- Find ways to create an all-round experience for our customers
- Develop a loyalty program for clients
- Create a culture that focuses on customers
- Develop a strategy for customer surveys
- Take the customer success account into account
- Get customer renovation and up-sell creative
Answer:
Difference in retained earnings
= $840,000,000- $825,000,000
= $15,000,000
Dividend paid = Net income - Difference in retained earnings
Dividend paid = $55,000,000 - $15,000,000
Dividend paid = $40,000,000
Explanation:
In this case, there is need to determine the difference in retained earnings, which equal retained earnings at the end minus retained earnings at the beginning.
Dividend paid is calculated as net income minus difference in retained earnings.
Premium is often paid by people based on some kinds of services offered.
From the picture attached, we can see Royce' premiums for the previous year, which were;
- Bodily injury $22.50
- Property damage $144.75
- Collision $275.75
- Comprehensive $100
If you add all together, the total premium of the policy was $543
Note that the premiums will increase by 5.2%,
therefore, the new total premium will be = $543 x 1.052 = $571.24
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Answer:
B. 100 shares of ABC preferred stock
Explanation:
Shares are ownership stakes of a company that are given out to individuals who contribute to capital base of a company.
Preference shares are those whose owners recieve preference in payment of dividends, a fixed dividend is paid to them.
Ordinary shares recieve less preference when dividend is paid, usually coming last in divedend payment.
In this scenario ABC has decided to pay 10% stock dividend. This will be paid to ordinary share holders.
So the person with 100 preference shares will have 100 preference shares
10% of par value of $100 is 0.1 * 100= $10
Number of shares are 100 so the value is now 100 * $10 = $1,000
Since the conversion rate of preference to ordinary shares is 10:1
Number of preference shares= 1,000 ÷ 10= 100 preference shares
The earliest elections will come effective on January 1, 2016 for case a, b, d anf January 1, 2017 for rest options.
<h3>For different
alternative scenarios:</h3>
a.) Jane is on top of things and makes the election on January 1, 2016.
January 1, 2016
b.) Jane is mostly on top of things and makes the election on January 15, 2016.
January 1, 2016
c.)Jane makes the election on February 10, 2016. She needed a little time to convince a C corporation shareholder to sell its stock to a qualifying shareholder. That process took all of January, and she was glad to have it over with.
January 1, 2017
d.)Jane makes the election on March 14, 2016.
January 1, 2016
e.)Jane makes the election on February 5, 2016. One of the shareholders refused to consent to the S election. He has since sold his shares (on January 15, 2016) to another shareholder who consented to the election.
January 1, 2017
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