Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Answer:
d. interpersonal justice
Explanation:
Interpersonal justice -
It refers to the practice of treating the people with proper respect and dignity , is referred to as interpersonal justice .
In case of any harmful , serious condition or activity , the practice of communicating or resolving the issue with the people in a very kind and respectful manner , is the sign of an intelligent or smart person .
Hence , from the given scenario of the question ,
The correct option is d. interpersonal justice .
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Answer: 1.95%
Explanation:
Your after-tax return can be calculated by the formula;
= return * ( 1 - tax rate)
= 2.6% * ( 1 - 25%)
= 1.95%
Answer:
Business cycles are identified as having four distinct phases: peak, trough, contraction, and expansion. Business cycle fluctuations occur around a long-term growth trend and are usually measured by considering the growth rate of real gross domestic product.
Explanation: